Privacy Policy

This Privacy Policy explains how AAA Paving, LLC ("AAA Paving," "we," "us," or "our") collects, uses, shares, and protects personal information through our website at www.aaapaving.com, including the Spanish-language version of the site, and through related communications such as text messaging.

AAA Paving, LLC
14601 Lillja Rd, Houston, TX 77060
(281) 595-1366
estimating@aaapaving.com

This Policy applies to information collected through our website, our contact and bid request forms, our careers page, our Score Your Contractor tool, and our text messaging program. It does not apply to information collected offline, through third-party websites we link to, or in the course of an existing commercial contract, which is governed by the agreement between us.

Information you provide directly

• Contact and bid request forms: name, company name, email address, phone number, project location, and project details
• Careers applications: name, contact information, work history, and any information you include in a resume or application
• Score Your Contractor tool: responses you submit and any contact information you provide
• Text message program: your mobile phone number and your consent record
• Phone calls: when you tap a phone number on our website, we record that the click occurred and associate it with your website visit for advertising measurement
• Direct communications: information contained in emails, calls, or texts you send us

Information collected automatically

• IP address, approximate location derived from IP address, browser type, device type, and operating system
• Pages visited, time on page, referring website, links clicked, scroll depth, and cursor movement
• Cookies and similar identifiers

We use Microsoft Clarity, which records browsing sessions. This means Clarity captures mouse movement, clicks, and scrolling behavior in addition to page views. We also use Google Analytics 4 and Google Tag Manager.

We use advertising and conversion tracking technologies from Google, Meta, and LinkedIn. These use cookies and similar identifiers to measure which ads lead to website visits and inquiries, and to show AAA Paving advertising to you on other websites and platforms.

Information from other sources

We may receive information about you from HubSpot, our customer relationship management platform, and from publicly available business sources when evaluating a project inquiry.

• To respond to bid requests, project inquiries, and job applications
• To prepare estimates and manage projects
• To communicate with you by email, phone, and text message
• To operate, secure, and improve our website
• To understand how visitors find and use our site
• To measure advertising performance and show you relevant advertising
• To comply with legal obligations and enforce our agreements

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your mobile number and opting in, you consent to receive text messages from AAA Paving regarding bid requests, scheduling, project updates, and related communications. Consent is not a condition of purchase or of receiving a bid.

• Message frequency varies
• Message and data rates may apply
• Reply STOP to any message to unsubscribe
• Reply HELP for assistance, or contact us at (281) 595-1366
• Carriers are not liable for delayed or undelivered messages

Our site uses cookies and similar technologies for basic functionality, analytics, and advertising.

When you first visit, a consent banner allows you to accept or decline non-essential cookies. Your choice is not permanent. A privacy preferences icon remains available on every page, on the right side of the screen. You can use it at any time to review or change what you have allowed.

We also honor the Global Privacy Control (GPC) browser signal. If your browser or extension transmits a GPC signal, we treat it as a request to opt out of the sale of personal information and of processing for targeted advertising for that browser.

You can additionally disable cookies through your browser settings, though parts of the site may not function correctly as a result.

We share personal information with the following categories of recipients:

• Our internal estimating and operations staff, to respond to your inquiry and perform work
• HubSpot, our customer relationship management platform, which stores lead and contact records
• Google, for website analytics (Google Analytics 4), tag management (Google Tag Manager), and advertising and conversion measurement (Google Ads)
• Meta, for advertising and conversion measurement (Meta Pixel)
• LinkedIn, for advertising and conversion measurement (LinkedIn Insight Tag)
• Microsoft, for session analytics (Microsoft Clarity)
• RocketFuel, our text messaging provider
• Subcontractors and vendors engaged to perform or support work on your project
• Professional advisors, including legal and accounting
• Government authorities, where required by law, subpoena, or to protect our rights

Each vendor is bound by contract to process personal information only on our instructions and for the purposes we specify.

Our site uses advertising cookies and similar technologies that share online identifiers, such as cookie IDs and device identifiers, with Google, Meta, and LinkedIn. We use this to measure advertising performance and to show AAA Paving advertising to you on other websites and platforms.

Under the Texas Data Privacy and Security Act and comparable laws in other states, this is processing for targeted advertising and may be considered a "sale" or "sharing" of personal information. We do not receive money in exchange for this data.

You may opt out at any time by:

• Adjusting your choices through the privacy preferences icon available on every page
• Enabling Global Privacy Control in your browser
• Emailing estimating@aaapaving.com

We do not sell or share the personal information of consumers we know to be under 16 years of age.

Mobile phone numbers collected for text messaging are excluded from all advertising and audience-building uses, as stated in Section 5.

• Bid requests and lead records: retained in HubSpot unless you request deletion sooner
• Project and contract records: retained for 10 years following project completion, to satisfy warranty, tax, and legal obligations
• Job applications: retained for 12 months following a hiring decision
• Text message consent records: retained for 5 years after opt-out, as required to demonstrate compliance
• Website analytics: retained according to the settings in Google Analytics for 14 months and Microsoft Clarity Session playbacks are retained for 30 days from the time of recording. Heatmaps: Retained for 9 months. Labeled or Favorited Sessions: Retained for 9 months. Deleted Data: Once these periods end, data and backups on Microsoft Clarity servers are permanently deleted and cannot be recovered.

Where no specific period is listed, we retain personal information only as long as necessary for the purpose it was collected, plus any period required by law.

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These include encrypted transmission of website form data, access controls limiting employee access to what their role requires, and vendor agreements requiring comparable protections.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

Our website and services are directed to businesses and adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it. If you believe a child has provided us personal information, contact us at estimating@aaapaving.com.

Depending on where you live, you may have some or all of the following rights:

• Access: confirm whether we process your personal information and obtain a copy
• Correction: correct inaccurate personal information
• Deletion: request deletion of personal information you provided
• Portability: receive a copy in a portable, readily usable format
• Opt out: opt out of targeted advertising, the sale of personal information, and profiling that produces legal or similarly significant effects
• Non-discrimination: we will not deny service, charge different prices, or provide a different level of service because you exercised a privacy right

These rights are available to residents of Texas under the Texas Data Privacy and Security Act, and to residents of other states with comprehensive privacy laws including California, Virginia, Colorado, Connecticut, Utah, Oregon, and others.

How to submit a request

Email estimating@aaapaving.com or call (281) 595-1366. To exercise opt-out rights, you may also use the privacy preferences icon available on every page of our website, or enable Global Privacy Control in your browser.

We will verify your identity before acting on a request. We will respond within 45 days. If we need more time, we will notify you within that period and may extend by an additional 45 days.

An authorized agent may submit a request on your behalf with written permission or a valid power of attorney.

If we decline your request, we will explain why. You may appeal that decision by replying to our response or emailing estimating@aaapaving.com with the word "Appeal" in the subject line. We will respond to an appeal within 60 days with a written explanation of our decision.

If your appeal is denied, you may submit a complaint to the Texas Attorney General at https://www.texasattorneygeneral.gov/consumer-protection, or to the attorney general of your state of residence.

Information submitted through our careers page is used to evaluate your application, verify your background where permitted by law, and communicate with you about the position. We do not use applicant information for advertising.

We may update this Policy. When we do, we will revise the "Last updated" date at the top. Material changes will be posted prominently on the website. Continued use of the site after that date constitutes acceptance.

estimating@aaapaving.com
AAA Paving, LLC, 14601 Lillja Rd, Houston, TX 77060
(281) 595-1366